Tue, 21-Oct-2025

WhatsApp’s new feature will help users to shop for goods within chat

WhatsApp business new feature

Instant messaging application WhatsApp will soon roll out a new feature allowing users to shop for goods and services right from the chat window.

According to the details, all the WhatsApp business account users would be directly able to provide product catalogs to their customers from within the chat window. Moreover, a shopping button will be added as well.

The shopping button will let users add items to their cart, and check out from within the WhatsApp chat.

Earlier, the globally popular messaging service offered user’s voice and video call support. This feature will also allow us to make group calls.

WhatsApp call support will soon arrive for the platform’s web and desktop clients.

However, the application has given the ability to its users to conduct voice and video chat but the phone’s new feature is currently under development.

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WhatsApp working on feature which includes in-app support for users

WhatsApp chats consuming storage

Widely-used messaging service WhatsApp is reportedly working on in-app support to let users instantly report any problem they come across or when it stops working.

WhatsApp new versions for Android may include in-app support for reporting problems. The messaging platform is currently developing a feature that allows communicating with the technical support team.

According to WABetaInfo, the Facebook-owned messaging platform is developing a feature which will allow communicating with the technical support within the app.

WABetaInfo, explaining the reason behind the forthcoming update, wrote on its web page earlier today: “Have you a problem with WhatsApp? Isn’t something working? Do you want to report a bug? You can actually send an email to support@whatsapp.com, but it must be said that it’s not really convenient, and users receive an automatic response a lot of times.”

Earlier, WhatsApp began testing ‘always mute’ option along with multiple features on beta for Android users as well.

The useful ‘always mute’ feature and ‘media guidelines’ are being tested in the newly-released WhatsApp version 2.20.201.10 beta for Android.

The ‘always mute’ feature is being rolled out for beta testers on Android only and it might take a few days to reach a majority of them.

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