Tue, 21-Oct-2025

WhatsApp’s new feature will help users to shop for goods within chat

WhatsApp business new feature

Instant messaging application WhatsApp will soon roll out a new feature allowing users to shop for goods and services right from the chat window.

According to the details, all the WhatsApp business account users would be directly able to provide product catalogs to their customers from within the chat window. Moreover, a shopping button will be added as well.

The shopping button will let users add items to their cart, and check out from within the WhatsApp chat.

Earlier, the globally popular messaging service offered user’s voice and video call support. This feature will also allow us to make group calls.

WhatsApp call support will soon arrive for the platform’s web and desktop clients.

However, the application has given the ability to its users to conduct voice and video chat but the phone’s new feature is currently under development.

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WhatsApp working on feature which includes in-app support for users

WhatsApp chats consuming storage

Widely-used messaging service WhatsApp is reportedly working on in-app support to let users instantly report any problem they come across or when it stops working.

WhatsApp new versions for Android may include in-app support for reporting problems. The messaging platform is currently developing a feature that allows communicating with the technical support team.

According to WABetaInfo, the Facebook-owned messaging platform is developing a feature which will allow communicating with the technical support within the app.

WABetaInfo, explaining the reason behind the forthcoming update, wrote on its web page earlier today: “Have you a problem with WhatsApp? Isn’t something working? Do you want to report a bug? You can actually send an email to support@whatsapp.com, but it must be said that it’s not really convenient, and users receive an automatic response a lot of times.”

Earlier, WhatsApp began testing ‘always mute’ option along with multiple features on beta for Android users as well.

The useful ‘always mute’ feature and ‘media guidelines’ are being tested in the newly-released WhatsApp version 2.20.201.10 beta for Android.

The ‘always mute’ feature is being rolled out for beta testers on Android only and it might take a few days to reach a majority of them.

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How to keep your WhatsApp chat private? Learn to change backup settings

WhatsApp private chats

WhatsApp, who usually works on various useful features, is much focused on its end-to-end encryption feature.

Data leaks, personal information transfer and other online scams are much common on WhatsApp.

Recent claims by users told that maybe private chats are not so private and almost 40 million users of WhatsApp are a little insecure.

WhatsApp later gave out a clarifying statement saying that only the receiver gets to see the sender’s message with its end-to-end encryption feature.

But in the same breath, the popular messaging app stated that the backups of these chats in cloud platforms, either Google Drive or iCloud, are not end-to-end encrypted and can be accessed or hacked into.

One method users can put to use if they are not very keen on storing their chat backups that can be accessed through the cloud, is to simply disable them thus enhancing their privacy.

WhatsApp gives its users the option to back up chats every day, every week, or every month locally. It asks users for a time and backs up the chats by default if there is a WiFi connection. Same goes for WhatsApp media files given that users have sufficient storage and battery life.

For cloud backups like Google Drive and iCloud, WhatsApp has backups linked to the user’s email account. Now, to disable this function, that is WhatsApp cloud backups, users can follow these steps:

To disable Google Drive Backups:

  1. Go to WhatsApp.
  2. Select the three dots on the right-hand side.
  3. Go to Settings > Chats > Chat backup
  4. Now, WhatsApp will show when it last saved the backups as well as on the cloud that is Google Drive.
  5. Select Back up to Google Drive from Google Drive Settings
  6. Select Never or Only when I tap “Back up” for manual settings

To disable chats backed up on iCloud follow these steps:

  1. Open WhatsApp and go to the Settings tab at the bottom right corner.
  2. Select Chats option > Chat Backup
  3. Tap on Auto Backup
  4. Select Off

Users can always reverse the settings by enabling the chat backups if and when they feel the need to do so.

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