LAHORE: A three-day training regarding the sustainability of the implementation of the minimum service delivery standards (MSDS) for the clinical and administrative staff of the Services Institute of Medical Sciences, Services Hospital and the Punjab Institute of Mental Health concluded on Friday.

At the concluding ceremony, PHC Chief Executive Officer Dr Muhammad Saqib Aziz emphasised the need to follow the ethics of the medical profession for a better outcome and patient satisfaction.

“The regulatory framework of the PHC accentuates that the healthcare service providers should become agents of change to bring quality in the healthcare services,” he said, while seeking commitment from the participants about shifting of paradigm from a doctor-centered approach to patient-centered for attaining patient satisfaction and ultimately patient safety and to bring a visible change in the healthcare service delivery.

Earlier, PHC CG&OS Director Dr Mushtaq Ahmad Salariya apprised the participants of ethical, social and legal issues in healthcare.

He also highlighted the statutory role of the PHC, being mandated to regulate health services provision in Punjab and to improve the quality of healthcare.

On the sustainability of continuous quality improvement (CQI), he stressed the need to constitute a CQI committee to develop specific key performance indicators to assess the quality of services.

SIMS Principal Prof Dr Farooq Afzal underlined the importance of quality healthcare services for patient safety and cost-effectiveness. He appreciated the efforts and facilitative approach of the PHC in developing and enforcing the MSDS for ensuring the quality of care and patient safety.

Medical Superintendent Services Hospital Dr Mukhtar Ahmed Awan, Deputy Directors PHC Dr Imtiaz Ali and Dr Sana Hassan facilitated different sessions.

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