• US mobile services reported disruptions across the country.
• Hotspots were identified in the southern and eastern US.
• Users report phones displaying the SOS message, unable to make calls or access services.

Thursday morning saw interruptions to US mobile services reported across the United States. Downdetector.com, a platform tracking outages, revealed thousands of reports from users of multiple networks after 04:00 EST (09:00 GMT). Downdetector indicated that the reports for AT&T have now exceeded 35,000, with hotspots identified in the southern and eastern US.

Users report their phones displaying the SOS message, rendering them unable to make calls or access services. The cause remains unclear. The BBC has approached the operators for comment.

Verizon, one of the networks receiving reports on Downdetector, informed the BBC that its network was operating normally. It suggested that customers were logging issues after experiencing unsuccessful attempts to contact users of another provider. Customers using T-Mobile, Cricket Wireless, UScellular, and Consumer Cellular also report issues.

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