Returning bought products online is one of the biggest pain customers usually have to deal with. But, now the famed retailer Walmart has announced to introduce a new service to make the returns process easier.
According to the details, Walmart enables shoppers to return an item without leaving the house as they will be able to leave a package at their door for FedEx delivery drivers to pick up.
Customers can start the return process online, select a date for their item to be picked up, print out and attach a shipping label, and leave the item for FedEx to pick up.
The retailer says the new carrier pick-up option is free and will be available to customers in regions where FedEx offers its small parcel pick-up service.
Moreover, Walmart has also worked to speed up the refund process so customers can get their money back as soon as the next day.
Despite the spike in online ordering, major retailers like Walmart and Amazon have still relied on customers manually returning items — printing a label at home or at a drop-off location and bringing the item to a shipping center. While Amazon offers the option to have your parcel picked up by UPS, the service costs extra to use.