ISLAMABAD: The Federal Ministry of Interior has decided to launch a new National Database and Registration Authority (NADRA) mobile app and establish three new regional offices in Azad Jammu & Kashmir, Gwadar, and Gilgit-Baltistan.
Federal Interior Minister Mohsin Naqvi said that the Pak ID website will be closed on January 17 and all services will be provided on the mobile app. Citizens, especially overseas Pakistanis, were facing difficulties in using the website.
The decision comes as a response to challenges faced by citizens, particularly overseas Pakistanis, who struggled with the website’s interface, including issues with scanning and uploading fingerprints and documents. The closure of the website is also aimed at combating fraudulent activities.
“Scammers were exploiting fake websites to assist in creating forged identity documents and misusing citizens’ personal information,” said Minister Naqvi.
To enhance user convenience, NADRA has revamped its mobile app to include all services previously available on the website. Citizens can now apply for ID cards, NICOP, POC, B-Forms, and FRCs from their homes.
In addition to digital advancements, three new regional offices will become operational by March 31. These offices aim to improve service delivery in remote areas, streamline communication between citizens and NADRA officials, and ensure faster resolution of complaints.
Minister Naqvi also revealed that NADRA is on track to establish offices in all tehsils across Pakistan by the same deadline. “Only 19 tehsils remain without NADRA offices, and work is progressing rapidly to ensure these are operational by March 31,” he added.
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