An Australian Frequent Flyer forum moderator, recently witnessed a bizarre refund incident by Qatar Airways. The airline refunded worth approximately $20 million in exchange of a business class flight from Jakarta to London which was canceled due to COVID-19.
Mistake made with currency
An Australian Frequent Flyer forum moderator, JessicaTam, was expecting approximately $2,000 to be reimbursed following a request for a refund for the canceled flight. What she received instead was $19.6 million.
Australian Frequent Flyer, said, “This may seem like a bizarre amount of money to refund when the ticket only cost around $2,800. But the amount wasn’t quite a coincidence. As the first flight on this ticket departed from Indonesia, the fare was originally paid in Indonesian Rupiah. The total airfare, converted into Indonesian Rupiah, was IDR 28,179,000.”