• There are five things to keep an eye on for the future of VoIP technology in 2023.
• Schools utilise VoIP to improve learning and communication.
• Don’t lag behind in communicating with clients, customers, and employees.

VoIP started out as an alternative to landline phones and PBX systems, and the calls are better than both landline and mobile calls. But VoIP technology keeps getting better and more innovative, making a bigger difference in how people talk. Here are five things to keep an eye on for the future of VoIP technology in 2023.

5G Becoming Mainstream

Now that 5G is here, let’s look back at some of the things we could do with 4G. 4G’s use cases include smart homes, remote monitoring, in-car media, remote desktops, and more. It’s hard to think of how 5G will improve on these as they become more common. 5G will make communication much faster and less jerky, especially for video conferencing.

Analog Telephone System Death

Landline phones are still used by a small number of people and businesses, and that number keeps going down every year. The need for better and more modern communication has led to the development of advanced smartphones and complex VoIP platforms that can support social media, phone calls, video calls, SMS, and more.

Mobile VoIP For Mobility

When moving to VoIP, many businesses focus on their desk phones, but mobile integration is the way of the future. As smartphones get more powerful, VoIP mobile integration will become the norm and completely replace the VoIP system that most businesses use now. If you’re in a remote area without cell service but have access to the internet, you can use your VoIP system to work from anywhere. This is great if your team needs to add something to a project while on the road.

More Schools Adopting VoIP

Communication systems are also used in schools, whether it’s for online learning, seminars, or working together in the classroom. VoIP’s unified communications are being used by schools to improve learning and communication. Since education is becoming more mobile, the VoIP market is likely to grow quickly. VoIP even makes it possible for teachers and administrative staff to talk to parents from a distance in real time. Mobile VoIP will make it possible for administrators to send emergency messages to parents or emergency services through text messages or phone calls.

VoIP with AI Capabilities

AI is already used in businesses for things like voice recognition and chatbots, so using it in VoIP is a good idea. AI can help with analytics that look at customer calls and tell you how they feel, what they mean, how good your call centre is, how effective your advertising is, and how much people like your products and services. AI in VoIP technology can also let you know about problems with network settings, bandwidth, or latency before they affect customers.

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Don’t let your business fall behind when it comes to communicating with your clients, customers, and employees. At McEnroe Voice & Data, our goal is to give your business a phone system that makes it much easier for people to talk to each other and to people outside of the business. Contact us to find out more about how a well-implemented VoIP system can help your business be more productive and save money.