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WhatsApp proactively ban 8.1m Indian users over 23m accounts

WhatsApp

WhatsApp proactively ban 8.1m Indian users over 23m accounts

WhatsApp, the instant messaging and voice-over-IP service, announced on Wednesday that the company cancelled over 23 lakh accounts in October, according to a WhatsApp spokeswoman. According to another statement, up to 811,000 of these 23 lakh accounts were proactively removed prior to any user reports.

In a statement, a WhatsApp spokeswoman stated, “WhatsApp is an industry leader in preventing abuse, among end-to-end encrypted messaging services. Over the years, we have consistently invested in Artificial Intelligence and other state-of-the-art technology, data scientists and experts, and in processes, in order to keep our users safe on our platform.”

According to the spokesperson, “In accordance with the IT Rules 2021, we’ve published our report for the month of October 2022. This user-safety report contains details of the user complaints received and the corresponding action taken by WhatsApp, as well as WhatsApp’s own preventive actions to combat abuse on our platform.”

According to the spokesman, WhatsApp banned approximately 23 lakh million accounts in October, as detailed in the most recent monthly report.

According to a statement issued by the company, 26,85,000 WhatsApp accounts were banned from the instant messaging service between September 1 and September 30 of this year. Before any user reports, as many as 872,000 of these accounts were proactively banned.

According to the company’s statement, in addition to responding to and acting on user concerns via the grievance channel, WhatsApp deployed technologies and resources to prevent harmful behaviour on the network. “We are particularly focused on prevention because we believe it is much better to stop harmful activity from happening in the first place than to detect it after harm has occurred,” it stated.

According to the company, abuse detection occurs at three points of an account’s life: upon registration, during messaging, and in response to negative feedback received in the form of user reports and bans.

According to the statement, a team of analysts augments these algorithms to examine edge circumstances and help us increase our performance over time.

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