• The operating system is manned by 12,000 employees.
• The employees will assist about 3 million attendees in both mosques.
• The concept is intended to make the circumambulation ceremony around the Holy Kaaba easier.

Cairo: Saudi Arabia has launched a vast plan to serve approximately 3 million worshippers at Islam’s holiest locations during the Muslim holy month of Ramadan, which begins on Friday.

Abdul Rahman Al Sudais, the chief of the General Presidency for Affairs of the Two Holy Mosques in Makkah and Medina, announced the idea.

According to the official, the operating system is manned by 12,000 employees who are accessible around the clock to assist about 3 million attendees in both mosques.

The plan, dubbed “from arrival to access,” focuses on the worshipper’s journey from arrival at the two holy sites to accessing services such as circling the Holy Kaaba in the Grand Mosque and walking between the two hills of Safa and Marwah, which are key rites of Umrah or lesser pilgrimage, as well as prayer and Itikaf (seclusion) areas.

“Besides, the plan takes care of monitoring and governance of all services to ensure their highest standards in the two Holy Haramein,” Al Sudais said.

According to him, the concept is intended to make the circumambulation ceremony around the Holy Kaaba easier for approximately 107,000 Umrah pilgrims per hour.

Ramadan, which begins in late March this year, is traditionally the busiest time for Umrah and is distinguished by fervent worship.

“The Ramadan operation plan is centered on field presence, holding laxity to account, providing a safe, healthy environment in the Grand Mosque and the Prophet’s Mosque, diversifying initiatives, optimal utilization of artificial intelligence, and use of apps in different fields for serving the highest numbers of Umrah pilgrims and visitors,” he added.

[embedpost slug=”/saudi-arabia-to-celebrate-flag-day-on-march-11-every-year/”]